My Portfolio

Previous and Current Work

Inclusive Design @ RBC

Inclusion By Design

Challenge:  Embed Accessibility into Design


Approach:  First, I defined what the difference was between Inclusive Design and Accessible Design. Then I worked with the practice leads for Design Research, Design Strategy, Content Design, Visual Design and Interaction Design to better understand the roles and responsibilities of their practices.  

From there, I co-created the Accessibility & Inclusive Design Guild and worked with the design systems team to develop accessible components at scale, along with comprehensive toolkits and resources for design and development teams across the enterprise.


Accessibility in Design Systems and DesignOps Case Study

Inclusive Design.png

I have many more initiatives to showcase and discuss. Drop me a line if you’re interested in learning more.


Accessibility Service Centre re-brand.

Challenge:  Re-brand the "Special Needs Centre", which is a dedicated call centre in Montreal.

Approach:  First, we reached out to the disability community and, analyzing the existing web page and services, we summarized pains and outlined opportunities for improvement. We sketched a few ideas and collaborated with internal partners.

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© Alicia Jarvis, 2021

IAAP CPACC small circular badge and horizontal name logo for International Association of Accessibility Professionals (IAAP) Certified Professional in Accessibility Core Competencies (CPACC) certification. To the left is a dark blue circle with three lines of centered white text that read: IAAP Certified CPACC. There is a smaller red circle that surrounds the dark blue inner circle that designates the CPACC certification color scheme. To the right, three lines of dark blue text. Top text reads Certified Professional, second line reads in Accessibility Core Competencies, third line reads International Association of Accessibility Professionals.
Scrum Alliance Certified Scrum Master