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Testimonials

"Alicia is an incredibly passionate and driven individual with a clear ability to help create customer experiences that are usable by everyone. I worked closely with her to create an internal accessibility and inclusion guild that became a driving force for crafting digital experiences that were more inclusive and accessible for our customers and employees. In the guild, Alicia started and lead countless enriching discussions about inclusivity in digital products. The impact of her work with the guild has built a more thoughtful and inclusive mindset across all teams within the department she worked–and beyond. Alicia also lent her vast knowledge of incorporating inclusive and accessible practices into agile teams to an internal design system. On this team she set the standard for how the design system team should think about creating new components that are designed for everyone. On a more personal note, I always admired Alicia’s dedication and passion with which she argued for her beliefs–for what’s right. She was confident and deliberate in the way she spoke, and her ability to speak to people in any role so that they would understand the benefit of what she was saying was truly remarkable. If you want someone with the ability to start positive change in your organization and have it persist, look no further."

Daniel Dafoe, Senior Design Technologist 2021

"Alicia has been a valuable addition to our team, she is ambitious, highly creative and a pleasure to work with. She handled our social media community management (RBC Connect) assignment with confidence and diligence, displaying the ability to follow creative direction while adding her own creative flare in a diplomatic and useful way. She is innovative and possesses great attention to detail. Alicia is always eager to learn, and her focus keeps everything moving smoothly. She often exceeds deadlines, and makes sure that whatever project she is working on meets the highest standards. Alicia is enthusiastic, personable and an excellent networker. Her pro-active demeanor and being adept at all aspects of communications make her a valuable contributor to any situation or team.

Richard Aubrey, Manager IT Accessibility, 2014

"Alicia's knowledge and experience is both broad and deep. Alicia applies her skills and experience in the best way, collaborating with her colleagues whilst still making progress towards her individual goals. I have learnt much from Alicia and I hope she has learnt just as much from me. Alicia has been a pleasure to work with and will be missed.

Martin Jameson, Senior Digital Accessibility Specialist, 2021

AJ

© Alicia Jarvis, 2025

IAAP Certified CPACC
IAAP International Association of Accessibility Professionals Professional Member
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