Product Accessibility @ Bell
Bringing accessibility into every stage of the product lifecycle, from design and development to testing and launch, ensuring features meet standards, reduce barriers, and support real user needs.
Access Rewind
Challenge: Embed Accessibility into Product Management
Approach: First, I had to re-learn and understand what product management meant at Bell and how it differs from project management. Then I worked with the Fibe TV product team to better understand the roles and responsibilities of product management.
From there, I worked with a small but mighty technology team to co-create the digital accessibility project management office and worked closely with them to develop processes, procedures, guidance materials and resources that could scale acroass multiple product, teams across the enterprise.
I applied collaboration, Inclusive Design, DesignOps, DevOps and Quality Engineering skills to operationalize accessible product design and development across the organization.