A few years ago, I wrote a blog post on Inclusive Interactions. Since then, I've learned a lot more about how Interaction design (IxD) shapes the way people engage with digital products and services.

Introducing a range of accessibility features designed to make television more inclusive and enjoyable for everyone.

“Everyone designs who devises courses of action aimed at changing existing situations into preferred ones.“ — Herbert Simon — A few years ago, when I joined the digital design team at RBC, I was introduced to this quote by Herbert Simon, “Everyone designs who devises courses of action aimed at changing existing situations into preferred ones.“ One day during a workshop, a designer came up to me and asked “Are you a designer?”. I stumbled over my words and probably gave the mo

I'm a little late in posting this. However, in celebration of #GAAD2020, and the upcoming National Accessibility Week (NAAW), Daniel Dafoe and I thought it would be a great idea to reflect back on the last year, and give you some tips on how to run an inclusive guild. Back in 2012, Spotify released a whitepaper talking about how they scaled their company. One of the ideas they introduced was a community of practice called a ‘guild’. Here’s how they describe it: A Guild is a