Hi, I'm Alicia.

I'm a professional problem solver.


Senior Digital Accessibility Specialist

By day, you'll find me enabling and empowering teams at Scotiabank Digital Factory. I solve problems at the intersection where business goals, human needs, & technology meet. By night, you'll find me taking on passion projects alone or with like-minded individuals..


I am an IAAP Certified Professional in Accessibility Core Competencies and I am also a Certified Scrum Master. 


Digital Inclusion Strategist & Researcher

Generally speaking, If you ask me what I do, I am a digital inclusion strategist and researcher. I study behaviour and trends to help clients deliver innovative products and services that delight. Driven by a deep curiosity about the interactions between humans and technology, I take a human-centered, big-picture approach — applying skills that I've learned and applied since my membership with The War Amps; as well as, the completion of my Bachelor with Honours degree in Criminology from York University.


Value Creator in Inclusive Markets

I created the Inclusive Design Practice at RBC because as a person with a disability, I think all people deserve to be treated as valuable customers, not treated as just a legal checkbox or a risk to be mitigated.

  • Facebook
  • Twitter
  • LinkedIn
  • Medium
  • mailto:hello@alicia.design

© Alicia Jarvis, 2021

IAAP CPACC small circular badge and horizontal name logo for International Association of Accessibility Professionals (IAAP) Certified Professional in Accessibility Core Competencies (CPACC) certification. To the left is a dark blue circle with three lines of centered white text that read: IAAP Certified CPACC. There is a smaller red circle that surrounds the dark blue inner circle that designates the CPACC certification color scheme. To the right, three lines of dark blue text. Top text reads Certified Professional, second line reads in Accessibility Core Competencies, third line reads International Association of Accessibility Professionals.
Scrum Alliance Certified Scrum Master